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Dependable · Business Continuity & Disaster Recovery Planning

Law firm's backups pass the audit, but the administrator accounts around them turn out to be the weak link

A regional law firm. Outcome verified

The problem

A regional law firm's IT leadership believed its backups were solid. Files had been restored before and copies replicated to the cloud. But nobody had independently checked the whole chain, from who could log into the backup consoles to whether a full recovery from nothing would work. Administrators also found the password vault too cumbersome to use.

Why it mattered

For a law firm, isolated and recoverable backups are the last defense against ransomware. Discovering a failure mid-incident means lost client files and unrecoverable billable work.

What we did

Vizius audited the backups as a seven-link chain: authentication, encryption, documentation, recovery, isolation, validation and inventory. It worked hands-on with the IT team, recorded proof of each link in a checklist rather than relying on interviews, and examined the identity layer around the backups, not just the backup jobs.

What changed

The audit confirmed a sound backup design with no material failures and surfaced six gaps, led by administrator accounts exposed to MFA-fatigue attacks, no alerting on new admin accounts, no formal restore-validation process, and an untested from-scratch recovery with unknown recovery time.

  • Legal and professional services
  • Midsize company

Sound familiar?

  • We've restored files before, so we know backups work
  • Our backups replicate to the cloud so we're covered against ransomware
  • Nobody uses the password vault because it's a pain
How we did it

Business Continuity & Disaster Recovery Planning

"How long could we be down before customers start to leave?"

We map the dependencies, set recovery targets, name the owners and test the plan, so recovery is rehearsed rather than filed.